Refund and Return Policy
Effective Date: 01-Feb-2023
1. Eligibility for Returns
To be eligible for a return at Mia Allison Shop, please ensure that the following conditions are met:
- The item must be unused, in the same condition that you received it, and in the original packaging.
- Perishable goods, including food items, are not eligible for returns.
2. Initiation of a Return
To initiate a return, please contact our customer service team within [number of days] days of receiving your order. You can reach us through our Contact Us page or by emailing info@miaallison.com. Provide your order number and a brief explanation of the reason for the return.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days, in compliance with state and country regulations.
4. Exchanges
If you receive a defective or damaged item and need to exchange it for the same item, please contact us immediately. We will arrange for the return of the damaged item and the dispatch of a replacement, adhering to the relevant rules and regulations.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods (food items)
- Gift cards
- Downloadable software products
6. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, following state and country regulations.
7. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account. Then, contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.
8. Compliance with Regulations
Mia Allison Shop is committed to adhering to all applicable state and country regulations regarding refunds and returns. If you have any questions or concerns regarding our Refund and Return Policy, please contact us through our Contact Us page or by emailing info@miaallison.com.
By shopping with Mia Allison Shop, you agree to abide by the terms of this Refund and Return Policy, and you acknowledge the regulations governing returns in your respective state and country.
Thank you for choosing Mia Allison Shop. Your satisfaction is our priority.